What is the cost of an iMessage Keyword and for how
long will it be valid?
The cost of an iMessage keyword is R995, excluding Vat, and is
valid for 12 months. At the end of the 12 months you will have
the option of renewing your keyword.
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I have saved my changes, yet none of them have taken effect?
To ensure that your changes have been saved, click on the
Save button and thereafter click anywhere on the screen
to exit/access a new menu option.
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Once I have purchased my keyword, can anyone else purchase
the same name?
No, you will have sole access to the particular keyword
for the duration of your subscription.
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I have purchased a keyword on the shortcode 34050, and do
a search. The search results return showing the keyword is
still available on a different shortcode.?
You buy the keyword on a specific shortcode, so it might be
available on the other shortcodes, in which case you would
have to purchase them on all the shortcodes.
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How can I setup a competition that lasts only for a
particular period of time?
Access the Competition option within the services in
the Control Panel. You can then select the start date
and end of date of the of the competition.
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Are the credits earned for incoming SMS"s immediately
available for use for outgoing SMS?
Yes, the credits will be immediately available.
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How much does it cost to send an sms on imessage using quick send?
The cost to send a single sms using quick send is 500 credits
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Where can I check how much revenue I have earned on imessage?
Simply login to the control panel and click on 'my account' followed by 'account details' where you will see your account balance
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How do I add more than one sub-keyword to a keyword?
You probably added a service to the main keyword,
and therefore cannot add a sub-keyword. Remove the
service from the main keyword, and then click on
the "Click here to create a sub-keyword" link
to add a sub-keyword.
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I setup a service on my keyword and sent an sms to test the service out, but have not had a reply?
If you are certain you have setup the correct response, it is possible
that there could be a delay with the networks. Should the problem
persist please contact us at
support@imessage.co.za.
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